Millions of cars drive around the country each day. Some cars, at some points, do malfunction and break down. If you experience a breakdown or malfunction that could possibly be the result of a safety defect in your vehicle, you should report it. Report difficulties with tires and child restraints as well.
Defect reporting and also the importance of it
The National Highway Traffic Safety Administration is intended to make certain cars and anything correlated are safe. With millions of vehicles on the road, though, the NHTSA cannot track every single issue that may crop up. By reporting possible safety defects, you help the NHTSA “connect the dots” and know what to investigate. Safety recalls and investigations are spurred by these complaints. Making a report to the NHTSA could be the only way to fix things since car manufacturers won’t admit something is wrong until someone has told them they have to.
Reports that should be made
The NHTSA likes it when any concern about safety is brought to their attention. For example, if your brakes appear to fail, that should be reported. Report it when your airbag doesn’t come out right. It is also important to report any tire problems, car seat issues, or component problems not mentioned. Basically anything and anything that could cause a crash, make a crash worse or put life and limb at risk in a car.
Finding a way to report to the NHTSA
Problems to be reported to the NHTSA are easy to report. The number you are able to call is 888-327-4236 or there is also the Office of Defects Investigation website. The car you are talking about needs to be listed with its make and model. You will also have to give the NHTSA your contact details, in case it does launch an investigation. This details helps the agency add details to its database, where it will connect the details to other complaints of that same problem.
Further reading
NHTSA Office of Defects Investigation site
odi.nhtsa.dot.gov/ivoq/index.cfm
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